Act on specified commercial transactions


Pottery shop SABOTEN

< Operation Manager >
Hideaki Takashima


Kyoto Prefecture, Kyoto City, Higashiyama Ward, Matsubara-dori Yamato-oji Higashi-iru 2-chome, 86-1

< Telephone number >
075-561-0041

Necessary charges other than the product
Displayed at checkout.
You can choose between sea mail and EMS.
As we ship from Kyoto, our products may be subject to taxes & customs fees in the country of delivery.
taxes and to custom fees are the responsibility of the customer.

< How to order >
Please enter the quantity on the desired product page, click the "Add to Cart" button, and then proceed to checkout from the cart.

< Payment Method >
Credit cards and bank transfers are accepted.

< Payment Deadline >
Credit card: Varies depending on the card company you use.
Bank transfer: We will ship the product as soon as we confirm that the payment has been made to the designated bank account.

< Delivery time >
- For orders placed on weekdays (business days), we will inform you of the expected shipping date after inspection.
・Orders placed on weekends and holidays ⇒ We will inform you of the expected shipping date after inspection on the following weekday (business day).
Please contact us directly regarding products that are not in stock.
【please note】
●We are sorry for the inconvenience, but we are unable to ship on Saturdays, Sundays, national holidays, the New Year holidays, Obon holidays, etc.
●For overseas shipping or delivery to overseas shipping agents, please contact us by email.
●We do not accept orders with multiple shipping addresses.
●Conditions may vary, so please check the cart for specific date and time.

< Returns and exchanges >
In principle, we do not accept changes or cancellations, but we may be able to accommodate your changes depending on the content.
For more details, please let us know using the contact form.

We take every precaution to ensure the quality of our products, but in the unlikely event that the product you receive is defective, please contact us via the inquiry form or by phone within 7 days of receiving the product. We will make arrangements as soon as possible.
The cost of replacing defective products or products delivered in error will be borne by our company.
●If the return is for personal reasons, shipping and return fees will be borne by the customer (prepaid).
●If you take a product purchased in Japan overseas, we will not accept returns, exchanges, or cancellations due to product defects.